Roland DG users can expect service runs in affected regions as soon as it is safe to do so.
Roland DG is ramping up a range of services to help fire-affected areas |
In a company statement, Roland DG says:
"Roland DG would like to extend its thoughts and best wishes to those who have been affected by the fires that are currently ravaging large parts of Australia. With so many friends and colleagues affected we hope for the wellbeing of all involved.
As part of Roland DG’s existing Disaster Support Program for those affected by this terrible tragedy, Roland DG is keen to assist where we can. One such way is to provide, at no cost, call-out fees and labour to review and inspect Roland equipment damaged as a direct result of the fires, or the resulting power outages. The Roland DG Care team can provide condition reports for any insurance claim requirements and for equipment requiring repair service work, spare parts will be supplied under special rates (please contact Roland DG directly for more detail).
Roland DG endeavours to help find additional ways to assist customers directly affected so please contact the team for more details on how we can help get your business back up and running.
The Roland DG Care team will be scheduling service runs in the affected regions once it is safe to do so. Should you have any questions, or to register for the special service runs please do not hesitate to contact Roland DG directly for assistance on 1-800-500-119, through our website booking form at https://www.rolanddg.com.au/support/customer-support-form, or via e-mail at service@rolanddg.com.au and one of our staff will be more than willing to assist."